As promised, we have a new complaint hotline — the White House VA Hotline. Best of all, it’s staffed by veterans.

The hotline started up in June with an estimated full 24/7 availability in August, but now the full-time schedule has been pushed back until Oct. 15. Until then, the hotline hours are from 8 a.m to 5 p.m. EDT. (Remember that this is not a crisis line. If you have a crisis, call 1-800-273-8255 and press 1.)

Veterans are being hired and trained, and that’s a good thing. No longer will

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