Sitting in a medical office last week, I overheard something that sent a chill up my spine. Another patient in the waiting room was whispering to her friend that she didn’t trust the doctor. I wondered why she might feel that way.

Did the doctor not keep up with the literature on new treatments for diseases or on prescription medicine that has been found to cause problems? Is the doctor being wooed by drug company reps? (Is the waiting room full of sales people with briefcases?)

A survey from a few years ago revealed that doctors themselves believe that patient trust is waning. Of more than 2,000 physicians surveyed, 87 percent said that patients

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