What ever happened to customer service?

It was a very long time ago, and though it may sound like a fairy tale today, there was once something called customer service.

In those olden days, customer service meant that if you bought something from a company and something went wrong, you could call and a human being answered the phone.

There was no recorded robotic message from an inhuman being or android, just something known as the human voice.

This voice was activated from within the human’s brain and was programmed to respond to a ringing phone by

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